Order Support
Order Tracking
Tracking is sent to the email or phone number used at checkout once your order ships. Some labels update quickly, while carrier scans and specialty-part preparation can take extra time before the tracking page shows movement.
After Checkout
Processing Time
In Stock items usually move fastest. Made To Order or specialty parts may need additional preparation before shipment.
After Label CreationCarrier Updates
A shipping label can be created before the first carrier scan appears. Updates may take 24 to 72 hours depending on the carrier.
Need Help?Contact Support
If tracking looks stuck or you need help with an order, send your order number and checkout email so we can look into it.
Before Contacting Support
- Check the email or phone number used at checkout for the latest tracking message.
- Allow time for the carrier to scan the package after the label is created.
- Include your order number, checkout email, and a screenshot of the tracking page if you contact us.
- You can email support@vektomotorsports.com if tracking looks stuck or the carrier update does not make sense.